How do you become a better Project Manager or Program Manager? For starters, you might need to Think differently to Lead more effectively. Complexity, ambiguity, and time are the greatest enemies to delivering complex Projects and solving hard problems. Chief among these problems today are the challenges organizations face when transforming their businesses and operations. Complex problem-solving today requires arming both the problem solvers AND those who Lead and Manage the problem solvers -- from executives to PMPs, PgMPs, managing architects, and other project leaders -- with a tool bag of proven transformation-enabling and innovative Design Thinking techniques. -- Anderson explores more than 70 of these techniques, aligned around the five phases of traditional Program and Project Management and applied through a unique five step Design Thinking model. In this way, he sets the stage for improved time-to-value as he outlines Program and Project Management in the context of broadly understanding, deeply empathizing, defining, solutioning, and finally deploying and realizing value. -- This book is about Finishing what we Start and Delivering what we have Promised to our users and our stakeholders. Anderson concludes each chapter with content-specific Guiding Principles. And to reinforce learnings and apply key principles, a simple case study spans each chapter, complete with Questions and Answers. Finally, a robust Appendix of all the applied Design Thinking Techniques concludes the book, along with an invitation to improve it through some of these same techniques. -- Many really good books offer advice on project management, business innovation, and leadership, but Design Thinking for Program and Project Management is the first to bring these areas together in a way that's unique useful yet understandable and actionable. For those seeking to realize the promises of transformation and progress in the midst of complexity and ambiguity, this book provides a unique recipe for leading well, thinking differently, and delivering value with speed.